Returns & Exchanges
At Early Settler, we want you to love your home, which is why we offer a flexible returns policy for items that are faulty or don't quite fit your space. Whether you purchased in-store or online, our team is here to help you navigate the return or exchange process smoothly.
Return Process
- 1.Check Eligibility
Ensure your item is in its original condition and packaging, and verify that you have your proof of purchase or order number ready.
- 2.Contact Support
Reach out to our Customer Care team or visit your local Early Settler showroom to initiate the return request and receive a Return Authorization.
- 3.Arrange Transport
For small items, follow the provided shipping instructions; for bulky furniture pieces, our team will help coordinate a professional collection service.
- 4.Inspection and Refund
Once your return is received and inspected at our warehouse, we will process your refund, exchange, or store credit within 5-7 business days.
